June 7, 2022
Globally, 4000 employees were surveyed
About 42% of the respondents believe that digital transformation may have increased their job complexity
Managing information overload was reported by 90% of respondents as a factor that has added complexity to their jobs
One in three employees think hybrid work arrangements make business more complex
At least three out of four employees feel that their job complexity will continue to rise over time as customer demands increase, according to a survey conducted by Savanta, a research firm.
Even though companies continue to take measures to address this issue by incorporating digital solutions, 42% of the 4,000 employees surveyed across the world believe that digital transformation may have increased their job complexity.
Managing information overload, reported by 90% of respondents, navigating internal processes and bureaucracy (89%), managing projects, teams, and people (88%), keeping pace with rapid change (87%), and lack of resources (86%) were among the top factors identified by the survey’s respondents as reasons that are adding complexity to their jobs.
The survey also finds that 56% of the employees feel that the pandemic will make business operations more complex in the coming years. One in three employees think hybrid work arrangements make business more complex, and 38% of the respondents find it challenging to set boundaries between their work and personal lives.
As the pandemic has changed the way businesses operate, employees want their organizations to adapt quicker. . One out of three employees mentioned that their organisation is slow in reacting to digital change. On a similar note, despite presenting complexities of its own, technology still remains the key to making one’s job easier and more effective as 98% of the respondents agree that technology is vital to get their jobs done right.
About 32% of the respondents believe that the pandemic makes the hiring of the right people difficult, while 61% believe that their organisation finds it difficult to attract talent with the necessary digital skills to do their jobs more efficiently.